Find quick answers to common questions about shopping on Velmora .
Velmora is an online shopping platform offering quality fashion, lifestyle, and everyday products at fair prices with a smooth and secure shopping experience.
Simply browse products, add items to your cart or click “Buy Now”, enter delivery details, choose a payment method, and place your order.
We support Cash on Delivery (COD) and secure online payments through trusted payment gateways.
Yes. All online payments are processed through secure, PCI-DSS compliant payment gateways. Velmora does not store your card or banking details.
Delivery timelines depend on your location and product availability. Usually, orders are delivered within 3–7 business days.
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
Refunds and returns are allowed for eligible products within 7 days of delivery. Please refer to our Refund Policy for details.
You can reach us via our Contact page or directly through WhatsApp support for quick assistance.
You can browse products without an account, but placing an order requires you to log in for security and order tracking.
Yes. We take data privacy seriously and protect your information as outlined in our Privacy Policy.